Policies and Procedures
Welcome to Save Your Sanity Life coaching, LLC! I look forward to working with you to support you in accomplishing your goals. I want you to be familiar with the following policies and procedures so you’re able to get the most from our coaching relationship. Please don’t hesitate to call me with any questions.
Here’s how it works:
Scheduling & Fee – You are responsible for scheduling your own appointments. If you are a member of the SYS Coaching Community there is no fee for your 1 (one) thirty minute coaching call each month.If you are not a member or you are a member who is requesting extra sessions then your fee is due at the time of booking via paypal. My PayPal address is gotchagurl@ymail.com. The fee for non-members is $25 for 30 minutes and $50 for one hour. The fee for members who request ADDITIONAL coaching calls is $12.50 for 30 minutes and $25 for one hour - also due at the time of booking. I do not permit sessions in which a client has not paid. Refunds are not permitted.
Telephone Sessions – Please call 260-585-6611 promptly at your appointment time only. Please do not call a few min early as I may be finishing with a previous client.
Changes – If you need to reschedule your call, please give me at least 48 hours’ notice. If you have an emergency (illness) we’ll work around it. Refunds are not permitted.
Self-Work – Self-Work (aka homework) must be emailed to me 24 hours prior to your session. You must make the commitment to yourself and to me as your coach to complete these assignments.
Mini Sessions – If you have something happen in your life that you need immediate assistance with, please send me an email with “Your Name and Mini Session” in the subject line with your phone number in the body, so I can call you and we can talk about it. These mini sessions may last up to 15 min but no longer.
Problems – If I ever say or do something that upsets you or doesn’t feel right, please bring it up. I promise to do what’s necessary to have you be satisfied.
Confidentiality – Our coaching relationship is strictly confidential. I do not discuss my clients with anyone.
Termination of Coaching/Client Relationship – If a client does not show for three sessions I reserve the right to terminate our coaching client relationship.
Thank you for allowing me to assist you in your healing and growth.
Demetria Rupkey